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The hotel was built in 1958, renovated in 2002 and offers a total of 143 rooms on 4 floors of which 133 are doubles, 6 are singles and 4 are suites. The hotel facilities include a 24-hour reception with a safe for storing valuables, a currency exchange desk and 2 lifts. The hotel has a café, 2 bars, a TV room and an air conditioning restaurant with a separate non-smoking area and children's highchairs available. In addition, the hotel has a conference room, Internet access (with a WLAN access point), laundry service as well as bicycle hire and a car park. The hotel also has a sizeable garden (100 m²).
This luxurious hotel is located in the centre of the tourist district, just across the palm tree-lined promenade from the kilometre-long sandy beach. A range of restaurants, shopping venues, bars, nightclubs and links to the public transport network are located in the hotel's immediate vicinity. The airport is 7 km from the hotel.
The comfortable rooms come with an en suite bathroom, a hairdryer, direct dial telephone, satellite/ cable TV, a radio, a hi-fi stereo system, minibar, a fridge, central heating, a balcony and a safe.
The hotel provides an outdoor pool with a children's paddling area, a pool bar, sun loungers and parasols. It also features a indoor swimming pool, sauna and a solarium. For an additional fee, guests may take advantage of the spa area from Grupotel Playa de Palma Suites & Spa. Table tennis, a snooker table and bicycle hire (for an added fee) are also included in the services available. During the evenings the hotel organises a diverse entertainment programme (3 times a week).